Shipping policy

SHIPPING POLICY

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and U.S. holidays. You will receive a confirmation email after your order has been placed.

Shipping Rates and Delivery

Available shipping methods, delivery estimates, and shipping charges will be displayed at checkout before payment. Most U.S. orders arrive within 3–7 business days after shipment. Delivery dates are estimates and are not guaranteed.

Tracking

When tracking information is available, it will be emailed to you after your order ships. Please allow up to 48 hours for tracking updates to appear.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if an address needs to be corrected. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Delays, Lost, or Damaged Packages

Delivery delays caused by carriers, severe weather, holidays, or other circumstances beyond our control may occur. If your package is lost or arrives damaged, please contact us through our Contact Us page as soon as possible so we can assist you.

Pre-Owned and One-of-a-Kind Items

Many Cozy Bloom products are pre-owned or one-of-a-kind and may only have one unit available. Product condition and any visible imperfections are described in the individual product listing.